Approach Cultural intelligence is a new concept and builds upon the idea of emotional intelligence; the idea that it is important how an individual handles his or her emotions. Intercultural competence then becomes a key competency for the global project manager and can be directly assessed using a variety of assessment tools. For example, there are poor people here in Canada, but compared to a poor person in Africa or even in Mexico, they are rich. Busy wife, mother, grandmother, sister, daughter, granddaughter, wellness administrator, culinary professional, instructor, and farmer; serving in all those capacities. It is complex and abstract.
It matters more that the model selected is understandable and useful to the global project manager, and potentially to the team, then whether or not it is the most widely accepted model. Because national culture is so ingrained in an individual, it is considered to be the most influential force on an individual. Using globally recognized intercultural models, analyze your own culture as a starting point for understanding. In concrete terms for the global project manager, this means that he or she will need to understand that many patterns of thought exist and learn to accommodate them or leverage them for problem solving. Definition of a Culture There are perhaps nearly as many definitions of a culture as there are cultures. Because we are all equal we have the same chance at success. Yet our intercultural competence begins with a reasonable understanding of ourselves.
For the global project manager, the team is typically comprised of individuals representing different national cultures. Strodtbeck Thomas, 2008 Edward T. This could be because business cultural models are constantly evolving as businesses themselves evolve. The usual measurement for an individual to achieve this kind of success The American Dream is owning a house, a car and having sufficient disposable income to buy cheap consumer goods. Doing business internationally, the guide to cross-cultural success. Prejudices mostly start on this symbolic and observable level Trompenaars, 1994, p.
This approach is described as phenomenological, which means that the way people perceive phenomena around them is coherent, orderly, and makes sense to them Trompenaars, 1994, p. It is the dominant shaping force on each of us. I also have a professional life in Spa and Massage where there is much to be said for process philosophy if not theology and this mix adds up for a very interesting path personally for me. Distance between Cultures Cultural distance is the measure of the degree of difference between two cultures. I would like to let people also know that there is more of a variety of different Latin cultures not just Mexican, because many people are confused about this. Areas of Focus and Approach Who Am I? Hall 1976 , Geert Hofstede 2005, 2007a, 2007b , Charles Hampden-Turner Walker, 2003 , and Fons Trompenaars 1994.
In this way the dream of equality has actually come to institutionalize discrimination. Within communication, and in organizations, how people behave is an enactment of their mental programs. Social Class: Your social class is how much money you have, and how it benefits your life in society. In this model, the explicit culture is what can first be observed about a culture, for example, the language, the food, the way people live, how the cities appear. Topic 346: How do you define your own identity? Culture as a Private World While our concept of culture tends to gravitate towards the idea of a group, or in business a project team, it is important to understand that for each individual, culture is a private world. These different levels of culture could include: gender, generation, ethnicity, religion, social class, sexual orientation, corporation, work department, profession, and so on.
Hopefully, we evaluate our identity on a regular basis. Culture is a pattern for living. The Concept of Mental Programs and Mindsets In terms of organizational behavior, culture can unknowingly influence individuals through mental programming and mindsets. Finally, true cross-cultural understanding requires that the rules of culture be made explicit. Just as the experts in the field may not agree on a model for understanding national cultures, there is even less agreement in the application of cultural models to business cultures. Using the results of your own cultural analysis, to identify areas for further understanding and learning to advance your professional success. We have fragments that will always be with us from the past and we will forever be combining them with the reality from our present.
If you have a large middle class like here in Canada that closes the gap between rich and poor, then your society is successful. As the fish in the water is unaware of the water, we are unaware of the cultural rules that dictate our own patterns of interaction. Generation: Your generation is all the people that are alive and living at the same time as you are. The American Dream is not bad in-and-of itself and it has inspired a great deal of good, but in recent years it has metastasized into something rather ugly. Only after you have a grounded understanding of your own weighting on the cultural dimensions spectrum, can you effectively analyze other cultures. All my different my culture, religion, interests, personality traits and just what I do in general do not fit well together. By developing this selfawareness and the ability to analyze their own culture s first, individuals can then develop the skills and awareness to observe systematically other cultures.
Generations are usually part of the general culture that they are born in: for example, most teenagers today own phones and are obsessed with taking selfies and social media. Individuals do not tend to think of the groups to which they belong as cultures, and this exercise begins to awaken the mindfulness of observing and analyzing cultures. Importance to the Global Project Manager Much of the expansion within the global business environment takes the form of projects, for example, an acquisition, an outsourcing of a product or service, the testing of a new market. They are throughout the project management framework, from understanding the expectations of the stakeholders, to negotiating product requirements, to motivating the project team. Understandably, a greater amount of focus has been on national cultures, with perhaps increasing attention to the cultures of business organizational cultures. Unauthorized reproduction of this material is strictly prohibited. Many of these choices are made almost automatically by the global project manager because of culturally based scripts that he or she has Thomas, 2008, pg.